Bookings 2018-05-13T20:16:42+00:00

Bookings

Privacy Notice

Carolyn Smith Yoga (CSY) takes your privacy seriously and is committed to protecting your personal information. This policy sets out how CSY uses and protects any information that you give to us.

What we collect
We may collect the following information:
First and last name;
Email address;
Age;
Medical and health information;
Emergency name and contact information.

What we do with the information we gather
We collect this information to provide a personalised and safe service, and, if you have signed up for emails and newsletters, we will periodically send promotional emails and newsletters about new services and special offers. Contact information may also be used to contact you if you have booked a class that needs to be cancelled at short notice, for example due to severe weather. An emergency name and contact number are requested but you do not need to provide this information. Emergency contacts will only be used in the event of an emergency if you choose to provide this information.

Security
We are committed to ensuring that your information is secure. Our booking system, Smoothbook, asks you for permission to store your first name, last name and email address when registering prior to booking services offered by CSY. Please see smoothbook.co for further information. We do not store any debit or credit card details. Online payments are taken through the Smoothbook booking system. If you do not wish to provide information via the online booking system, you can book a service by emailing us and pay by cash in advance or at the start of a session.

In order to receive information about new classes, courses and workshops, special offers, plus any new services we may offer, you can choose to sign up for occasional emails and newsletters. We use Mailchimp to provide this service. Our sign up form asks for your first and last name and your email address only. You can unsubscribe at any time. If you do not wish to sign up, you can also find out about our services and special offers from our website and Facebook page.

Information provided by you electronically or on paper is stored securely for a period of 7 years.

Website cookies
We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. If you wish to stop the use of cookies on your browser, please refer to your browser’s setting for cookies.

When you visit our website, we use a third- party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. This provides us with information such as the number of people who visited the site. The information provided by Google Analytics is anonymous.

Links to other websites
CSY is not responsible for your personal information on other websites linked to or from CSY. When you use a link to go from CSY to another website, our privacy notice is no longer in effect. Your interaction with the other website is subject to the policies of that website.

Controlling your personal information
We will not sell, distribute or lease your personal information to anyone unless we have your permission or are required by law to do so.

If you believe that any information we are holding about you is incorrect or incomplete, please email us. Any incorrect information will be promptly corrected or removed. You do not have to provide personal information to CSY however it may not be possible to provide you with certain services due to potential health and safety risks.

You can withdraw consent for us to hold any or all personal information we hold about you at any time by emailing carolyn@carolynsmithyoga.com.

Changes to our privacy notice
CSY may update its privacy notice periodically. Updates will be posted on the CSY website.